Healthcare providers seem to be embracing VoIP left and right. Carolinas HealthCare System is using VoIP to handle patient calls. The system is using a Nortel VoIP setup for it's virtual call center. There are 1,000 trained medical professionals fielding more than 600,000 calls each month. According to Triangle Business [...]

Vyke is running a beta trial on its Symbian client for Symbian phones. The standalone VoIP client would allow users to make VoIP calls from their mobile phones. Read about it on VoIP News of the UK. Andy Abramson has the scoop on Aircell - you know, the company doing [...]

According to an inside source, there really is going to be a Google phone - of some kind. This may just mean that the Android phones coming out from people like HTC are going to have Google logo on them. Or does it mean that Google will somehow sell hardware [...]

Judah Klausner, an inventer, is on the war path. He's filed a lawsuit against Google, Verizon and more for an allleged voicemail patent violation. Klausner, who recently settled with iPhone maker Apple on a similar lawsuit, holds a patent for video voicemail, which he filed in May. According to eWeek: [...]

SMBs are slow in adopting VoIP services, according to recent reports. Despite all the information about how it can save money, two-thirds of SMBs still have seperate data and voice services. Hello! Tight economy! You have to save money wherever you can! According to ITBusinessEdge: IT Business Edge blogger Carl [...]

If you are a regular reader of this blog, you will know that it took next to no time for an intrepid blogger, Andy Abramson, to find a get-around to make VoIP calling from American Airline's new in-flight Wi-Fi service. For a service that claims to have prevented that, it's [...]

I love - LOVE - when someone goes and proves that something supposedly impossible is indeed possible. Cause the whole idea of someone telling me that I can't do something is maddening to say the least, so I can never just let things go. That's why I was in total [...]

BusinessWeek is looking for people who are using mobile VoIP services to interview. Read about it here. Meanwhile, the folks at VoIP Supply are looking for VoIP users to weigh in on what they should add to their catalog. To get in on the discussion, click here. How can you [...]

Should Push to Talk services be tied to the career or the application? Read the discussion on The VoIP Weblog. And we're back - Wi-Fi in the air isn't dead yet says VoIP Watch. VoIP News of the UK has the scoop on cheap calls from the UK to the [...]

K, so computer scammers phish for information, right? You know, fake fishing … What about VoIP scammers? They go vishing. Yes, they attempt to get your credit card numbers. In fact, this recently happened to people in Florida - both customers and non-customers of the Florida Credit Union - who [...]

For those who might need to record a VoIP call, there is a new service from CallCopy. CallCopy Essential is a new VoIP call recording solution that can capture and archive both incoming and outgoing calls. It's intended for use by small businesses to better customer service and increase productivity. [...]

Now you can surf the web while flying the friendly skies. American Airlines has rolled out Wi-Fi on flights longer than three hours. Fifteen of the company's airplanes are outfitted with the capability. The cost to passengers: $12.95 … that's more expensive than Wi-Fi at Starbucks or AOL dial-up 10 [...]

VoIP-PAL, the company responsible for the wildly popular magicJack, has announced a new venture. The company is developing two online sales channels to market and sell their products. The channels will target Indian travelers and social networks. "One of the greatest retail demographics for our products is India and its [...]

This is one that really makes a lot of sense. It's cutting edge and perfect for the atmosphere of a trading floor . . . The Bank of Beijing is going to convert to VoIP. The trading floor will have a system by IPC Systems. VoIP and stock trading? Well, [...]

Are you considering switching your call center to a VoIP-based operation? If so, you are going to want to check out this article on Inside CRM (which, in the interest of full disclosure is a sister site to this one). Some things you should think about? What kind of a [...]

Always with the new! VOXOFON is the latest in VoIP. The company is billing itself as low-cost and easy-to-use for international internet telephony. The service has a good deal of flexibility as well. Calls start at 1.3 cents per minute, and can be made from computers, landlines or cell phones. [...]

Fluke Networks has acquired Viola Networks. The network performance management company didn't say how much it said for Viola, a VoIP management company. According to Network World: The deal brings to Fluke Networks the technologies and source code the now-defunct Viola Networks used to underpin its NetAlly product line. NetAlly [...]

I have this thing for online videos … well a lot of people do. It's so nice to see and hear someone describing whatever - feelings, ideas, hopes, dreams . . . Certainly the same is true for a video of a guy explaining why he thinks VoIP will be [...]

GrameenPhone is in hot water in Bangladesh. It seems the VoIP provider partook in illegal call termination schemes, violating rules set by the Bangladesh Telecommunications Regulatory Commission. The company was ordered to pay a $37 million fine. Sounds like it was handled seriously. Or was it? According to TMCnet: This [...]

EvaPhone has an interesting model. It takes something that isn't cheap: international calls and makes them more accessible. See EvaPhone give out free international VoIP in exchange for watching some ads. Easy peasy. The Russian-company offers a web-based VoIP application. According to Information Week: In tests, the service was easy [...]

Oh yea, baby. That's what I'm talking about. Intel is working on four new motherboards that will feature a wake when VoIP rings feature. Nice. So you can let your computer sleep without worrying about missing phone calls. Talk about good news in a trying financial time - after all, [...]

VoIP News of the UK has the scoop on the GIPS solution that's bringing VoIP to the iPhone. Fring made a parody of the Olympic rings and VoIP Watch is all over it. Is it a trademark infringement? The Citrix blog has some handy tips on using GoToMeeting - particularly [...]

Bye-bye, Cisco! It's been a good run. But it's time to go . . . The Cisco VoIP system installed in Oakland, California, in 2003 has been removed. In its place is a new ShoreTel system. The unified communications system isn't used by the Emergency 911 system there though. Check [...]

Nortel has added an open-source platform VoIP to its repetoir. The company has acquired Pingtel from Bluesocket. Pingtel is responsible for sipXecs, an open source platform. According to Channel Web: "The acquisition is another building block in Nortel's vision to be a software-centric company and the leading provider of unified [...]

Hosted VoIP and IP-PBX is surging. According to a new report from Infonetics, revenue rose by 52 percent in 2007, after growing 66 percent in 2006. The growth is expected to continue. "While VoIP services are being embraced by consumers worldwide, businesses have been comparatively slower in their adoption due [...]